Terms and Conditions

1. Basic Information

Many brands at the boxoffberlin shop are from relatively small labels which are manufactured by a small number of employees. Therefore they only produce limited or small

quantities. Parts from past collections are not produced again. Your advantage: you receive individual merchandise. However, on occasion this may also lead to individual

design products being quickly sold out without us being able to reorder them. We do everything we can. Even so, we would greatly appreciate your cooperation in accepting

the fact that our product range is not as available as the merchandise in the nearby shopping centre.


2. Warranty

We are the sole supplier in Germany for many of the brands at the boxoffberlin shop. Even though you may have to wait a little longer for your order to be fulfilled, you will not

be able to get the items anywhere else.


3. General

The following terms and conditions apply to all contracts, shipments and other services. We herewith expressly object to deviating regulations by the contracting party. Any

supplementary agreements shall require our written consent.


4. Product Offers

The selection of items constitutes a request by the customer to make a purchase offer to Königs & Schmidt GbR based on the data provided at the boxoffberlin shop. The

product illustrations are sample illustrations and may deviate from the ordered/supplied products.


5. Ordering

You may place your order via the homepage www.boxoffberlin.de . Please enter your telephone number on the order form so we can call you if we have any questions.


6. Payment Terms

All listed prices are in euros. Unless indicated otherwise, they are per item and are inclusive of applicable value added tax. Shipping and packing charges are added according

to the payment terms. The prices from the current online product range always apply.

Payment shall be made via:

  • PayPal (also by Visa or Eurocard)
  • prepayment (please do not pay until you have received an order confirmation by e-mail)

Bank Account Information

Payments must be made to:

Königs & Schmidt GbR
Account number: 7475235015
Bank sort code: 100 900 00

When remitting the prepayment amount to our bank, please specify the order number.

For Payments via EU Standard Bank Transfer

IBAN: DE37 1009 0000 7475 2350 15

Payment per invoice is not possible.


7. Contract

The purchase agreements are concluded by our acceptance of the order. Acceptance is indicated in writing through an order confirmation via e-mail or by shipment of the



8. Shipment

Our shipments shall be made exclusively on the basis of our General Terms and Conditions of Business. These are acknowledged by the placing of an order. We typically

dispatch available merchandise domestically via Deutsch Post / DHL within two working days. In the unusual event that an item is not available or cannot be shipped that

quickly, we will let you know the shipment date, or non-shipment, as soon as possible via e-mail.

We reserve the right to make partial shipments if we deem this advantageous for handling an order promptly.


9. Exchanging Goods / Right to Cancel or Return an Order

Merchandise may be exchanged within 14 days of receipt of the goods. Custom-made products and made-to-order products are excepted.

The right to cancel or return an order shall apply to shipments made within the Federal Republic of Germany.

It shall not apply to sealed merchandise if you have opened or damaged the sealed packages (unsealing).

You shall no longer be bound to your order if you cancel it within a period of 14 days after receipt of the merchandise. The cancellation shall not have to contain a reason and

must be made in writing, on a permanent data storage medium or by returning the item. Punctual dispatch to the following address shall suffice to comply with the stipulated

time limit:

Königs & Schmidt GbR
Zimmerstraße 11
10969 Berlin


In the event that an order is cancelled or the product returned, we shall reimburse the amount of the payments already made for merchandise upon receipt of the merchandise

that has been returned to us. Handling time for reimbursements of credits is approximately 20 working days. The buyer shall bear the expenses for returning the goods up to a

merchandise value of EUR 40.

From a merchandise value above EUR 40 Königs & Schmidt GbR shall bear the expenses for returning the goods.

When damaged or used goods are returned, Königs & Schmidt GbR shall be entitled to damage claims. Original labels of the merchandise may not be removed or


10. Liability

Königs & Schmidt GbR assumes no liability for any damages that may occur as a result of the purchased product being used, specifically of improper use. Claims for damages

are excluded unless the damage was caused intentionally or as a consequence of gross negligence on the part of Königs & Schmidt GbR.


11. Warranty

The warranty period is 24 months from the date of the shipment. In the case of complaints the purchase date has to be documented by supplying an invoice. The item in

question must be submitted to the following address along with a copy of the invoice:

Königs & Schmidt GbR
Zimmerstraße 11
10969 Berlin


The warranty does not extend to normal wear and tear. The warranty becomes void if the customer modifies the supplied merchandise.


12. Care

Please observe the washing instructions which are printed on the labels of the goods. We shall not assume responsibility for damages resulting from improper cleaning.


13. Reservation of Proprietary Rights

Until complete payment is made, the merchandise shall remain the property of Königs & Schmidt GbR.


14. Data Protection

Your data will be stored under this contract. They will not be forwarded to third parties.

Your bank and credit card data shall remain on the secure servers of the PayPal payment network. The data will neither be transmitted by e-mail nor do we have direct access

to them.


15. Miscellaneous

It is agreed that the place of performance for all services mutually owed under this agreement, including any reimbursement claims, is Berlin.

Orders transmitted multiply (tel./fax/post/repetitions) for whatever reasons must be clearly marked as such since they will otherwise be fulfilled again. In these events we will

be unable to assume any expenses.

If a provision is void or becomes void, the validity of the other provisions shall remain in effect.

Königs & Schmidt GbR, March 2010